4.5 out of 5
4.5
2 reviews on Udemy

Hotel Management – Customer Service Essentials

Defining Customer Service, Customer Service Statistics, Complaint Handling, WOW Service
Instructor:
RAVI Sharma Hospitality Academy
11 students enrolled
English [Auto]
Defining Customer Service
Customer Service Statistics
Complaint Handling
WOW Service

This course is designed for Learners who are in the front line of Customer Service. The qualification will enhance the abilities to raise the bar and convert Customer Service excellence into the profitable Returns of any organisation. Moreover, for those intended to get promoted or applying for position of the Guest Service Executive in Hospitality Industry.

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Includes

1 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion
Hotel Management – Customer Service Essentials