Hotel Management – Customer Service Essentials
Defining Customer Service, Customer Service Statistics, Complaint Handling, WOW Service
Defining Customer Service
Customer Service Statistics
Complaint Handling
WOW Service
This course is designed for Learners who are in the front line of Customer Service. The qualification will enhance the abilities to raise the bar and convert Customer Service excellence into the profitable Returns of any organisation. Moreover, for those intended to get promoted or applying for position of the Guest Service Executive in Hospitality Industry.
Share it with friends
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
Related Courses
Career Development
Welcome to the World of Language without words Hospitality special Listen with your Eyes – Speak with your Hands No previous knowledge is nee...
$64.99
$52
Career Development
This course has been developed to assist International trained workers like you in the foodservice industry to learn how you can become e...
$99.99
$80
Career Development
ULTIMATE SKILLS in the hospitality industry is an very dominant aspect for speed up your process to getting hired soon, in fact it is extremely imp...
$19.99
$15
Hotel Management – Customer Service Essentials
Price:
$19.99
$15