Certificate in Opera PMS Hotels Software

Do you know that most of hotels worldwide require their receptionist and front desk and Reservations staff to have knowledge and skills of operating a Property Management System such as Opera PMS? Give your career a boost with the  Opera PMS training course. CorsatOka, as a leading training courses provider, this course allows you to enhance skills of working with Opera PMS system and front desk duties to the highest standards.

The hospitality, leisure, travel and tourism sector is large and it is growing. There are thought to be more than 17,000 hotel receptionists and there are plenty of opportunities, though there is competition for the best jobs.

784 students enrolled

Start your new Hotel Career from the comfort of your home with this virtual Certificate in Opera PMS Hotels Software classroom course. Opera PMS Secrets – Opera PMS Training

This popular virtual interactive online classroom course, unlike other online courses, has been designed for individuals looking to begin a career in the Hospitality industry. Our training ensures you have all the essential skills needed to be an exceptional Hotel Receptionist, ultimately leading to employment.

This course is a virtual classroom course and consists partly of self study elements, online modules, video tutorials and face to face interaction with a qualified trainer.

What is a virtual interactive classroom course?

Our virtual classroom courses are as good and as comprehensive as our classroom courses. Our virtual classroom courses can be taken from anywhere in the world without you having to physically go to a specific school or location.

Virtual means that you do not have to attend physical classroom lessons and you can fit the training around your needs and when you are free.

The benefit of virtual classroom lessons is that we run them continuously and with no set start dates. That means you can start a course whenever you like. We also offer pre-recorded video lessons which you can access anytime.

So our virtual classroom courses combine the best of two worlds – first class, caring and hands-on training from the comfort of your home at a time when it suits you.

Certificate in Opera PMS Hotels Software overview

Our Certificate in Opera PMS Hotels Software course covers standard Hotel procedures, extensive use of Opera PMS Hotel Software, Brand-standards of 5* Hotels and is followed by hands-on practical software sessions where newly learnt skills are put into practice. All virtual classroom sessions are taught and observed by experienced and caring hospitality trainers and include full access to the hotel software Opera PMS.

At CorsatOka Hospitality Online Courses it is our goal to ensure you acquire the essential skills under our guidance and set you on the right path for your future career. This Certificate in Opera PMS Hotels Software Online course is tailored to meet the requirements of individuals with no previous Hotel Receptionist experience. Consequently, anyone from any background, nationality or age is welcome to join this virtual classroom course and start a new career in this wonderful and rewarding industry.

Upon completion of the course a profile is created on our website for each graduate consisting of their CV, a photograph, contact details and their preferences for employment. Our partner hotels are granted exclusive access to these profiles in order to find suitable applicants for their vacancies.

As a result of our extensive hotel connections, hospitality network and close collaboration with our partner hotels most of our students are able to secure employment within a very short period of time upon course completion.

Do you know that most of hotels worldwide require their receptionist and front desk and Reservations staff to have knowledge and skills of operating a Property Management System such as Opera PMS? Give your career a boost with the  Opera PMS training course. CorsatOka, as a leading training courses provider, this course allows you to enhance skills of working with Opera PMS system and front desk duties to the highest standards.

The hospitality, leisure, travel and tourism sector is large and it is growing. There are thought to be more than 17,000 hotel receptionists and there are plenty of opportunities, though there is competition for the best jobs. Would you like to be a part of a workplace where each day is different, work in diverse team and to meet new people? Do you like helping people and making sure you are well organised? Then don?t look further! Our online training course is crafted to introduce you how to use Opera PMS system in your working place (hotel).

A well-trained, informed staff creates success in the hospitality industry, but finding the time or money for such training is often difficult. Enter CorsatOka OPERA Online Learning platform.

What will you learn?

Opera PMS system ? most popular property management system that is used by leading and well known hotel brands around the world.

This online Opera PMS system training course has been designed for individuals looking to begin a career in the Hospitality industry. This training course provides you all the necessary skills to operate Opera PMS system at your working place (hotel) that lead you to find job opportunities in leading hotels and companies in hospitality industry. This course is comprised of professionally narrated e-Learning modules, interactive quizzes and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week in 12 Months (365 days).

Our online programme is well designed that make you feel same as you are in the classroom. Training course includes well designed Video tutorials, mentor support service, reading and study materials, online study platform, and forum. These facilities build your confidence to study well and guide you to develop your skills and knowledge how to use Opera PMS system in your working environment.

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Module 1

1
Certificate in Opera PMS Hotels Software overview
2
CV Writing
3
Grooming Standards
4
Profile Picture Standards

Module 2

1
The Receptionist Role

Module 3

1
Departmental and Organisational Structure

Module 4

1
Telephone & Message Handling, Welcoming Guests

Module 5 Reservation 1

1
Opera Introduction
2
Terminology and Shortcuts
3
Creating a Basic Booking
4
Turnaway
5
How To Retrieve A Hidden Window

Module 6 - Reservation 2

1
Rate Grid
2
Rate Structure (Demand Based Pricing)
3
Selling a Room
4
Listen to booking being taken by phone

Module 7 - Reservation 3

1
Creating Advanced Bookings
2
Item Inventory
3
Room Features
4
Special Requests
5
Updating Preferences
6
Updating Reservation Colour
7
Arrival and Departure Time

Module 8 - Reservation 4

1
Booking with an Existing Profile
2
Updating a Guest Profile
3
Profile Options
4
Brand Standards for Taking a Booking

Module 9 - Reservation 5

1
Overbooking
2
No Shows

Module 10 - Options 1

1
Accompanying
2
Add On
3
(Travel) Agent / Company Profiles
4
Alerts

Module 11 - Options 2

1
Cancellations
2
Changes
3
Confirmations
4
Credit Cards
5
Delete Option
6
Deposits and Cancellation Charges
7
Fixed Charges

Module 12 - Options 3

1
History
2
Housekeeping
3
Locator
4
Messages
5
Package Options
6
Privileges
7
Register Card
8
Traces
9
Opera PMS Exercises

Module 13 - Check In 1

1
Finding a Reservation
2
Room Allocation
3
Printing a Registration Card
4
Check-In

Module 14 - Check In 2

1
Credit Card Authorisations
2
No Post
3
Credit Card Declined
4
Brand Standards for Check-In

Module 15 - Check In 3

1
Queue Rooms
2
Do Not Move (DNM)
3
Room Move
4
Upgrade and Downgrade
5
Opera PMS Exercises

Module 16 - Check Out 1

1
Billing Window Overview
2
Posting Items
3
Moving Items
4
Rebate / Adjustment / Allowance

Module 17 - Check Out 2

1
Splitting of Items
2
Transferring Charges to another room
3
Payment / Settlement (Interim Bill, Early Departure, Advance Bill)
4
Simple Payment

Module 18 - Check Out 3

1
Settle the Bill with multiple Payments
2
Brand Standards for Check Out
3
Check-Out
4
How to find a Checked Out Booking
5
How to Reinstate a Checked Out Booking

Module 19 - Reservation 6

1
Pre-Registrations
2
Day Use
3
Multiple Bookings, Split & Rename a Reservation

Module 20

1
Complaint Handling

Module 21 - Routing

1
Creating of a Company Profile
2
How to rename a Billing Window
3
Backup
4
How to interpret a Routing
5
Opera PMS Exercises

Module 22 - Recruitment

1
Recruitment Process
2
Interview Process Overview
3
How to prepare for an Interview
4
How to demonstrate Confidence in an Interview
5
Interview Questions

Final

1
Hotel Receptionist & Opera PMS
Yes, there is a pass mark of 65% required in order to receive a certificate. The current average exam score for this course is 85%.
Yes, you can. for Free
The course fee is the complete price and nothing else is added onto. The fee covers: Student profile and CV accessible to all our partner hotels Active support in finding you employment upon course completion Life-time career support Final Exam Certification
You must have access to a Windows based PC and Internet. There are no other requirements

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Certificate in Opera PMS Hotels Software